Quenby Money

How can we help?

Is my bank login safe?

Banks connect through Plaid. We never see your bank password, and the connection is read-only: we can't move your money.

How does the free trial work?

You get 14 days free. Cancel before they end and you pay nothing.

How do I cancel my subscription?

iPhone: Settings → your name → Subscriptions. Android: Google Play → Payments & subscriptions. By card: your profile → Premium in the app.

How do I disconnect a bank?

In the app: your profile → Linked banks, then the bank → Unlink. We stop receiving its data right away.

Why is a transaction missing?

Banks share new transactions with a delay, often a day or two. Still missing after that? Write to us.

How do I delete my account?

Here's how.

Email us

Or in the app: your profile → Chat with us.